Why Onboarding Fails: Look Out These Major Challenges Faced During Onboarding Process

Now that you’ve successfully recruited your dream employee and gotten their signature on a contract, what comes next? 

Onboarding is a process used by progressive businesses to quickly get new hires up to speed. The procedure begins when a worker is hired and concludes when enough adjustments have been made. It’s not something that happens overnight but rather a continual process throughout the early phases of employment, and it plays a crucial part in the success of new employees. It may make or break their experience within the organization

Find out the most challenging aspects of the onboarding procedure in the article below.

Assuming your new hire’s training will sink in and they’ll stay interested in their work:

You’ve offered the job to a great prospect, and they’ve accepted. If they can recall the excellent orientation materials you provided, that must suggest they will be around for a while. Wrong. This doesn’t mean that your new hire is doomed to stick around for very long. If your company lacks a proper onboarding procedure, you increase the likelihood of employee turnover. The key is to keep new hires enthusiastic about their work on day one and for the duration of their tenure with the organization. How? New hires face several obstacles that could be mitigated using on-demand, virtual training resources.

Reintroducing the material is helpful since the longer a person has been with the company, the more experience they have, and the more specific questions they can ask. Set up periodic check-in meetings to keep your team motivated and connected to the firm to review updates and answer any queries. Employees tend to become disinterested and eventually quit when left to their own devices.

Frontline workers receiving inadequate training on the job:

It’s one thing to bring on board 6-8 people. But what if you had to load 500 passengers once a month? It might not be easy to successfully onboard many new knowledge workers and frontline employees in large companies worldwide. In addition to national retail chains, utilities, telecommunications, and infrastructure firms also fall under this category because of their direct interaction with the general public. HR can design a fantastic onboarding process, but they often need more means to give new hires the experience they deserve. For instance, a new employee at a retail establishment might be required to participate in an online onboarding program. But how much will they remember when they’re dealing with angry customers on the sales floor? 

In all likelihood, not much. The upshot is not only a problematic disparity in outcomes but also the imposition of the burden of labor on local managers who often need more resources, training, and expertise to provide a consistently excellent service to all customers. Micro-learning modules developed with the help of technology are the answer. The employee can gain a solid grounding in the company’s culture and practices at their own pace with the help of our portable onboarding kits. They could be taught how to use an enterprise resource planning (ERP) system or given tips on better handling customer service situations. Free employee onboarding software can aid in the development of new hires and cut down on attrition. This is especially true when hiring a large number of entry-level workers. 

False Advertising of Positions:

Mistakes in the onboarding process before recruitment are possible. Check out the hiring ads before making any hires to avoid such mistakes. Verify that the responsibilities listed here are those of the position. Is there any significant difference between the job description posted and now? If you want new hires to stick around, you should update any relevant information to meet their needs. This will make onboarding easier and give new hires a fighting chance!


Challenges with new hire onboarding are common at many different businesses. To successfully onboard new employees, businesses must overcome various challenges, such as teaching a sizable number of frontline employees and the need for more alignment amongst internal stakeholders. Companies may overcome these challenges and increase employee happiness and retention with the help of chatbots, automation, and employee onboarding tools. If you want your team to thrive, you need to identify and fix these employee onboarding challenges.

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